PARTICIPANT REWARD WEBSITE(S) AND REDEMPTION EXPERIENCE POLICY

 

Effective as of May 2005 - Revised May 2008

 

World Incentives has created this privacy statement (Statement) in order to demonstrate our commitment to client and member privacy.  World Incentives values your trust and we want you to know how we collect and use your personal information. Your privacy on the client administration website (the "Site") is of great importance to us. Because we gather important information from our visitors, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect. The following discloses the information gathering and dissemination practices for our web sites as hosted by World Incentives, Inc.

 

WHAT IS PERSONAL INFORMATION?

 

"Personal Information" is personally identifiable information such as your name, residential address and e-mail address and includes information about your Award Account, including personal contact information, as well as points-awards granted, redeemed, and orders placed, cancelled and points-re-credited.

 

Personal information is collected by World Incentives, Inc. only for the purposes of administering and managing your Sponsoring Company Award Program. We may also provide your personal information to our business partners for the sole purpose of administering and managing your Sponsoring Company Award Program.

 

COLLECTION, USE & DISCLOSURE OF PERSONAL INFORMATION

 

World Incentives provides points program and Folio redemption delivery as a service to clients. During the process of collecting contact information from Folio/reward recipients, names, email addresses, shipping addresses and phone numbers are collected.

 

All contact information collected during the shipping information data gathering process is used to facilitate orders (i.e., to get in touch with a reward recipient when necessary for fulfilling a Folio order). The contact, demographic and profiling information we collect from you may also be used to improve and customize the content of our site. This information is NOT shared with outside organizations for commercial purposes.

 

This information may also become the property of our client and is subject to their privacy policy as provided on their site. As a vendor to the sponsor, World Incentives takes its role very seriously. We will not sell, rent or give your personally identifiable information to anyone other than our client.

 

Additionally, we may share your information under the following conditions:

 

We have your consent.

We need to provide your information to a World Incentives vendor who is working on our behalf to deliver your selected item to you.

We are responding to a subpoena, court order, or other legal process.

 

IP ADDRESSES

 

We use your IP address to help diagnose problems with our server, and to administer our web site. In the Internet Protocol (IP), an IP address is a 32-bit number that identifies each sender or receivers system.

 

 

USE OF COOKIES

 

When you interact with the World Incentives Web site, we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are small amounts of information that Web browsers temporarily store in a computers memory or hard drive.

 

World Incentives uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in and carry information from one web page to another. This information allows World Incentives to process your online requests and to ensure that you are who you say you are after you have logged in. We do not use persistent cookies (small files written to your computers hard drive).  We use these cookies to keep track of your preferences while browsing our site.  Most people do not know that cookies are being placed on their computers when they visit web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement.  We are especially careful about the security and confidentiality of the information stored in these cookies. For example, we do not store any passwords in cookies.

 

Cookies are not required to use the World Incentives application, but it is recommended that you leave cookies turned on in order to achieve the best experience possible. All World Incentives cookies are temporary and will disappear when you close your web browser.

 

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of World Incentives, Inc. is used only to provide us with information on site usage and is not shared with any other third parties.

 

ACCURACY

 

World Incentives, Inc. will try to ensure that information about you is accurate, complete and up-to-date, but it remains your responsibility to inform World Incentives of any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information in order to verify and update it. If we have disclosed inaccurate information about you to a third party, we will be pleased to contact the third party in order to correct the information.

 

 

SECURITY

To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.

 

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Secure Socket Layer (SSL), this technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you.   Private account and customer information is located on a secured server behind a firewall; it is not directly connected to the Internet.  This process isolates our systems from access by other networks connected to the Internet. We restrict access to your information by unauthorized persons. We also advise all World Incentives, Inc. employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.

World Incentives also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses firewall and other advanced technology to prevent interference or access from outside intruders. Finally, World Incentives provides unique user names and passwords that must be entered each time a Client logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

 

Passwords and social security numbers are always encrypted.  All information transmitted through World Incentives, Inc. is stored on our secure server. When requested, we use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information.

 

 

COMMUNICATIONS

 

If we have your email in our system, you will probably receive emails from us.  These emails detail changes to your account or orders.  You will never receive a promotional email from us and we do not share your email address with other companies for promotional purposes.

OTHER SITES
Our site may contain links to other sites. Other sites may also reference or link to our site. World Incentives, Inc. is not responsible for the privacy practices or the content of such other sites.

SUPPLEMENTAL INFORMATION
We may supplement the information that you provide to us with information that is received from third parties.

CHOICE OPT-IN/OUT
If we ever send you information by e-mail concerning new World Incentives, Inc. or World Incentives, Inc. products or services, we will provide you with an e-mail address by which you may request no future notices. If you have already consented to receive such notices or have your information shared with unaffiliated parties, and want to rescind this consent, send an e-mail to info@worldincentives.com

CORRECT/UPDATE
You may review for accuracy and update any personal information we have about you. To do so, send a request to info@worldincentives.com.

YOUR ACCEPTANCE OF THIS POLICY
By using our various websites, you signify your assent to our Privacy Policy. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of our site following the posting of changes to these terms means you accept these changes.

 

ADDITIONAL INFORMATION

 

Questions regarding this Statement or the practices of this Site should be directed to the World Incentives Security Administrator by emailing such questions to:info@worldincentives.com

 

Copyright 2000-2007 World Incentives, Inc.

 

 

PRINCIPLES OF FAIR INFORMATION PRACTICES

 

PRINCIPLE 1 - ACCOUNTABILITY World Incentives, Inc. is responsible for the personal information under its control and shall designate one or more individuals who shall be accountable for the company's compliance with the procedures and principles set out in the World Incentives, Inc. Privacy Policy.

 

PRINCIPLE 2 - IDENTIFYING PURPOSE World Incentives, Inc. will identify the purpose for which personal information is collected at or before the time the information is collected. The purposes for which information is collected, used or disclosed by World Incentives, Inc. must be those that a reasonable person would consider are appropriate in the circumstances.

 

PRINCIPLE 3 - CONSENT The Sponsoring Company Award Program manager knowledge and consent is required for the collection, use or disclosure of your personal information.  Your personal information is required for the administration and management of your personal award account.  If you do not give your consent for the collection, use or disclosure of your personal information, as described in above paragraphs, you have the right to contact your Sponsoring Company Award Program manager and withdraw your consent.  If you withdraw your consent, your participation in your Sponsoring Company Award Program must be terminated, as awards cannot be shipped to you without your personal information, i.e. name, address, phone, email, etc.

 

PRINCIPLE 4 - LIMITING COLLECTION World Incentives, Inc. shall limit the collection of personal information to that which is necessary for the purposes identified by the Sponsoring Company Award Program requirements. Personal information shall be collected by fair and lawful means.

 

PRINCIPLE 5 - LIMITING USE, DISCLOSURE AND RETENTION Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of the purposes for which it was collected.

 

PRINCIPLE 6 - ACCURACY Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.

 

PRINCIPLE 7 - SAFEGUARDS Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.

 

PRINCIPLE 8 - OPENNESS World Incentives, Inc. shall make readily available to its award program participants and client managers specific information about its policies and practices relating to the management of personal information.

 

PRINCIPLE 9 - INDIVIDUAL ACCESS Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information except where World Incentives, Inc. is permitted or required by law not to disclose personal information to the individual award program participant. An individual award program participant shall be able to challenge the accuracy and completeness of the information disclosed to them and have it amended as appropriate.

 

PRINCIPLE 10 - CHALLENGING COMPLIANCE An individual award program participant shall be able to address a challenge concerning compliance with the principles in the World Incentives, Inc. Privacy Policy to the Sponsoring Company Award Program manager.